The Secure Way to

Reduce or completely eliminate scam and fraud in the online retail space, –
thereby bridging the trust gap between online buyers/clients and sellers/service providers.

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Buy & Sell with Confidence

Whether you are buying that dream item or selling to eager customers online, SentePilot provides a secure and transparent way to safeguard your transactions, ensuring your money stays safe and your orders reach you as promised.

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  • Buy confidently from unfamiliar sellers
  • Secure payments until orders arrive
  • Shop confidently knowing your money is safe
  • Get products delivered as promised
  • Avoid potential scams and fraudulent sellers
  • Get committed buyers from the start
  • Say goodbye to pay-on-delivery troubles
  • Avoid payment scams and fraud
  • Boost sales with increased buyer confidence
  • Eliminate buyer hesitation, close deals faster

How SentePilot.net Works

Buyers and sellers can be rest assured that their money and valuable products for every transaction is secured every step of the way. We are more than just a digital escrow transaction platform; we are the enablers of seamless, safe and secure transactions.

1. Buyer and Seller agree to terms

2. Buyer submits payment to SentePilot

3.Seller delivers order to buyer

4. Buyer approves goods or services

5. SentePilot releases payment to seller

What Can You Buy & Sell Using SentePilot?

SentePilot empowers you to engage in a wide range of buying and selling activities, all while enjoying the peace of mind that comes with using a trusted escrow service.

Physical Products

  • General Merchandise
  • Electronics (Phones, Laptops, Gadgets)
  • Automobile (Cars, Bikes, Accessories)
  • Jewelry, Watches, and Fashion
  • Beauty (Skincare, Makeup, Hair)
  • And more...

Services

  • Freelance Services (Design, Writing, etc.)
  • Home (Cleaning, Repairs, Renovations)
  • Virtual Assistance
  • Marketing and Creative Services
  • Real Estate (Buy, Sell, Rent, etc.)
  • And more...

Digital Products

  • E-books and Digital Publications
  • Software and Applications
  • Web, Mobile & Software Development
  • Social Media Accounts and Channels
  • Email Lists, Domains, Databases
  • And more...

What Users Have to Say

  • “It's a cool escrow platform for receiving payments from my clients. The favourite part for me is its easy to use and gives me the peace of mind I need to focus on service delivery without chasing payment.”

    Namanya Jim - Freelance Graphics Designer

  • “The first time I used it to order a generating set for my business, I was skeptical, to be honest. My consolation was that I could still see my money on my dashboard till the merchant delivered my order. Then I fully understood its value.”

    Namara Eyvlene - Fashion Designer

  • “Thanks to SentePilot we didn't go ahead to deliver an order without seeing the payment on our dashboard. Before now, we would have incurred logistics cost and made no sales. You have redefined pay on delivery for us.”

    Wasswa Enock - BusinessMan

FAQ

General

Understand the basics of SentePilot's secure digital payment solution

What is SentePilot?
SentePilot is a digital escrow solution designed to enhance trust and security in digital transactions. It offers escrow services that protect both buyers and sellers.
How does SentePilot work?
SentePilot acts as a trusted intermediary, securing funds until both parties confirm that the transaction terms are met.
How is my money secured?
All SentePilot payments are processed with PCI/DSS Certified payment processors and all funds are safely held in a CBN-Licensed Deposit Money Bank.
Pricing

Understand the transparent and flexible transaction fee structure of SentePilot's services.

How much does SentePilot charge for its services?
SentePilot charges a transparent fee of 5% of the transaction amount. This fee can be paid by both the buyer and the seller.
Are there any additional fees?
No, the 5% transaction fee covers the cost of using SentePilot's services. There are no hidden charges or extra fees.
What is the minimum and maximum transaction amount?
No minimum transaction amount , and the maximum limit is 20M.
Who pays for the transaction fee?
The transaction fee of 5% is paid by both the buyer & the seller.
Privacy

Understand how SentePilot protects your privacy and data.

Is my personal information safe with SentePilot?
Yes, we take privacy seriously. We adhere to strict security measures, including SSL certificate, data encryption and protection protocols and our business entity is in full compliance with the Ugandan Data Protection Regulations (NDPR).
Does SentePilot share my data with third parties?
No, SentePilot does not share your data with any third parties. SentePilot is in full compliance with the Uganda Data Protection Regulations.
Dispute Resolution

Learn about how SentePilot resolves transaction disputes.

What happens if a dispute arises during a transaction?
In case of a dispute, SentePilot provides a seamless dispute resolution process. Our team helps mediate and resolve issues to ensure a fair outcome for both parties.
How long does the dispute resolution procedure take?
The duration of the dispute resolution process depends on the complexity of the issue. However, SentePilot aims to address and resolve disputes in a timely manner.
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